The Listening to Clients Series is a ground-breaking visual and interactive market research training program for microfinance practitioners, featuring step-by-step qualitative and quantitative client assessment training for market research. Combining MicroSave's successful "Market Research for MicroFinance" Toolkit and the AIMS/SEEP Client Assessment Toolkit, the series features 14 training modules in effective and user-friendly video-CD and DVD-ROM formats.
About Microfinance Opportunities and MicroSave:
Microfinance Opportunities is a client-driven microfinance resource center that seeks to increase poor people's access to high-quality financial services through action-research, training, and technical assistance to MFIs.
MicroSave promotes the development of a market-led and more client-responsive approach to delivering financial services through a combination of field research, action research, toolkit and curriculum development, and extensive information dissemination.